Frequently Asked Questions
- What is an escape room?
An Escape Room is a game played by a team of people. You are challenged to enter a room with a time limit to find puzzles, solve clues, and see if you have what it takes to escape. Every room you play is different; some are more difficult than others depending on what type of game you would like play. This is a group challenge, meaning you have to work together to find a way out of the room if you are going to escape in time.
- Is an escape room good for team building?
Absolutely! Escape rooms are the perfect way to work on team building because you are forced to work together and learn what each person’s strengths and skills are to succeed. It is an experience from beginning to end and even if you don’t make it out you will have connection from having played the game together that will form relationships between strangers.
- How many clues do we get?
Your Gamemaster is here to help! We offer up to three clues for any group attempting to break the record for the best time in any given room. However, if you’re not going for the new best time you’re able to ask for more help.
- Can just our group play?
Yes, you can have the Escape Room all to yourself, however we do ask that you purchase all available slots, or book a Private Room to do this. Booking is online so we cannot promise you will have the room to yourself if there are still slots available for others to book.
- How many people can play at a time?
Most rooms accommodate 8-10 people. A few are smaller or larger. See details on the rooms descriptions for exact numbers. Large corporate groups can reserve more than one room at a time for up to 120 people at the same location. Contact your local store for details.
- How old do you have to be to play?
Our puzzles are typically designed for ages 14 and up but can be fun for any age. We do ask that anyone under the age of 14 be accompanied by an adult. All guests under 18 must have an Escape Waiver signed by a parent or guardian in order to play. We also recommend calling ahead to learn a little more about the different rooms available if you have a child under the age of 14 to make sure you are booking right room and experience for your group.
- When should I arrive?
Everyone should arrive at least 15 minutes prior to your scheduled time. Your game starts promptly at the time you have booked for and you need time to use the restroom, lock up your belongings, and sign an Escape Waiver. If you arrive late we can add you to the room but your time will not be extended.
- Do you do refunds?
We do not do refunds but you can reschedule for anytime with at least a 24-hour notice.